Posted: Friday, November 3, 2017 12:04 AM
Company Name: Experience Bryan College Station
The Sales & Servicing Coordinator of Experience Bryan College Station strives to create the highest economic impact by attracting and servicing visitors to the community of Bryan College Station through group meetings, conventions, exhibitions, and trade shows.
MAJOR JOB RESPONSIBILITIES:
Oversee servicing of groups that have 40 room nights or less or are assist only groups that are hosting meetings or weddings in Bryan College Station. Provide information, assistance and services to community events/partners such as Texas Reds Festival, World Fest, Museum Group, Theatre Group, etc.
Oversee the sales of groups that have 40 room nights or less that are hosting meetings or weddings in Bryan College Station. Assist the groups in securing room blocks and signing contracts with hoteliers.
Coordinate attraction visits throughout the year to maintain open lines of communication and stay up to date on new attractions in the community.
Maintain complete directories of hotels, restaurants, attractions, meeting venues, caterers, entertainers, speakers and other support groups or organizations serving the local hospitality industry.
Work with the sales team to research and prospect any potential clients that would hold an event or meeting in Bryan College Station.
Work with the sales team on following up after tradeshows to insure clients and potential clients are contacted and recorded in Simpleview. Find creative ways for follow up.
Follow up with groups by sending surveys following events.
Provide customer service to all customers of Experience Bryan College Station, including visitors, meeting planners, tour operators, vendors (hoteliers, attractions etc.), civic officials and other business partners through all sales and marketing functions.
Maintain constant supply & inventory of sales materials, including but not limited to, promotional items, sales kits, brochures, etc. and monitor usage.
Create and promote attraction packages to be given out to groups with discounts to various attractions – i.e. family activities, theater, museum, festivals, etc.
Assist with the planning of Meeting Planners Showcase & other community events, such as Hospitality events during the month of May, Experience Bryan College Station Open House, etc.
Assist with the planning & execution of site visits & FAM Trips with the conventions sales team. Including any Football Site Visits that are planned during the fall.
Work with all bus tours that come to Bryan College Station. Create itineraries for groups, be available to meet the groups and welcome them to Bryan College Station and put together welcome packets as necessary.
Responsible for any bulk mailings & visitor guide requests that need to be fulfilled and mailed out.
Assist with the Hot Grant as needed.
Develop goals for servicing with the guidance of the Director of Servicing & Events.
Developing action plans and strategies to deliver on objectives.
Participate in appropriate professional associations and attend community events when requested.
Undertake other appropriate projects, in line with Experience Bryan College Station’s mission.
BACKGROUND AND EXPERIENCE:
High School Diploma and offsetting experience; Bachelor’s Degree preferred
2-4 years of experience in a hospitality, sales, servicing or related field
Proven leadership capabilities
Excellent verbal and written communication skills
Computer competencies must include: Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher), CRM experience preferred.
COMPETENCIES, SKILLS AND OTHER REQUIREMENTS
Management and organizational skills
Ability to multi-task
Able to work on a deadline both short and long term
Willingness to learn new skills and adapt to marketing trends
Ability to be creative, proactive and outgoing
Must be able to work with a team or independently
Vision and strategic thinking
Speaking and presentation skills
Please submit resumes to:
Kindra R. Fry
Experience Bryan College Station
614 Holleman Drive East, Suite 1100
College Station, TX 77840
Or you can submit by email to:
• Location: College Station, College Station, TX
• Post ID: 66430412 collegestation